The Hummingbird Bakery Reviews

Ordered a birthday cake online for my daughter’s 16th birthday (ordered Thursday to be delivered Sunday) it was so easy to order I was convinced something would go wrong and I wouldn’t receive it on the day. I was wrong, the cake arrived on Sunday afternoon and was delivered by a lovely professional man (he was a real gentleman) and also they included a free gift of 3 tea towels which was such a nice surprise. Cake was just as I had ordered. Very happy ⭐️⭐️⭐️⭐️⭐️

Absolutely terrible ordering experience! Tried to place an order for the past 3 hours!!! Still struggling, only doing it because my daughter asked it for her birthday! Needed to refill my basket 3 times, then struggled to add the delivery address, which kept dropping off! After order was finally accepted, post code has been rejected, needed to do it all over again!! Finally when all done AND PAYMENT COMPLETE.... I got the email with information that order can not be processed!!! Really, what’s wrong with you??!!! Helpless - never do it again!

I love the vegan options! As a food reviewer who is vegetarian, I am mostly vegan when possible, and Hummingbird bakery caters to my needs. I love love love their Red Velvet cupcakes, but they are definitely pricey. Are they worth the price? No. But they are good for the occasional treat.

Nice bakery so comfortable and easy to accomodate

Still waiting for the velvet cake ordered. It is the second time this happens; the first 3 hours delay was the day of my birthday. Today it has been already an hour ... based on the fact they are meant to deliver until 6pm (this means one would expect before that). This is a very poor service and payable delivery for what exactly ?

Nice cakes. Disaster business. I’ve now waited for a prepaid order pickup for >30 mins in the same line as everyone else.

There is no option for ZERO stars☹️.
Absolutely rubbish product.Too sweet and very plain.
30 pounds for small tasteless cake-joke!
Actually sugar taste cake!
How on earth HB is still on the market???????????????

Ordered a large Red Velvet number cake and a box of Vegen Red Velvet cupcakes for a company event. Easy enough to order but they don’t give delivery time slots so could arrive anytime of the day. I emailed them to ask if I could have an early time slot and if they could put a small design on the cake. They didn’t even reply to the email let alone do what I asked.
When the cake arrived it had been dropped, wasn’t the couriers fault as I could see the carrier bag handle had snapped on one side this meant where was a dent in the side of the cake.
The cake itself was decidedly average, incredibly sweet and quite mushy.
Based on my experience I don’t feel their reputation is justified especially at the high price.
I wouldn’t use them again.

Not such a great quality and overpriced.